top of page

Privacy Policy

Last Updated: 21.01.2025 

​

Dorset Coastal Holidays Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, book a stay with us, or interact with our services. 

 

1. Information We Collect 

We may collect and process the following personal data: 

  • Identity Information: Name, title, date of birth 

  • Contact Information: Email address, phone number, home address 

  • Booking Information: Stay details, preferences, special requests 

  • Payment Information: Billing details (processed securely via third-party payment providers) 

  • Technical Information: IP address, browser type, and cookies (see Section 7) 

  • Marketing Preferences: Communication preferences for newsletters and promotions 

 

2. How We Collect Your Data 

We collect data in the following ways: 

  • Direct interactions: When you book accommodation, contact us via email, phone, or our website 

  • Automated technologies: Through cookies and website analytics 

  • Third parties: When bookings are made via external platforms (e.g., Airbnb, Vrbo, Booking.com) 

 

3. How We Use Your Data 

We use your personal data to: 

  • Process and manage bookings 

  • Communicate important updates about your stay 

  • Improve our services and website functionality 

  • Comply with legal and regulatory obligations 

  • Send marketing communications (with your consent) 

 

4. Data Sharing 

We only share your data with: 

  • Payment providers to process transactions securely 

  • Third-party booking platforms where applicable 

  • Service providers (e.g., housekeeping, maintenance) for stay-related services 

  • Legal or regulatory authorities when required by law 

We do not sell or trade your personal information. 

 

5. How We Protect Your Data 

We take appropriate technical and organisational measures to secure your data, including: 

  • We use trusted cloud-based platforms with built-in security measures, including encryption and access controls, to protect your data. 

  • Restricted access to personal data 

  • Regular security reviews 

 

6. Your Rights Under UK GDPR 

You have the right to: 

  • Access your personal data 

  • Request correction of inaccurate data 

  • Request deletion of your data 

  • Object to data processing for marketing purposes 

  • Withdraw consent at any time 

To exercise these rights, contact us at enquiries@dorsetcoastalholidays.co.uk. 

 

7. Cookies & Tracking 

Our website may use cookies to enhance user experience and collect analytics data. You can manage cookie preferences through your browser settings. 

 

8. Data Retention 

We retain your personal data only as long as necessary to fulfil legal and business requirements. 

 

9. Contact Us 

If you have any questions about this Privacy Policy or your personal data, please contact us at: 

Dorset Coastal Holidays 
Email: enquiries@dorsetcoastalholdiays.co.uk 

 

This policy may be updated periodically. Please check back for any changes. 

Effective Date: 31.01.2025 

bottom of page